Critical care

It can be difficult, when caring for critically ill patients, to remember that they are people too, with lives, families and feelings. Louise was a critical care nurse - in every sense of the term. When a patient dies unexpectedly, she questions whether she did the right thing by the patient - and the patient's husband. But his gratitude taught her an important lesson about what care really means so that she can now focus on the positive and help her colleagues to celebrate their achievements.

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