Anger, despair, or time to care?

Even though the oncology ward she works on is now well managed and a happy place to work, Elaine feels continuing anger that things were allowed to deteriorate until the ward was placed in special measures. How the ward is now is how it should always have been, for both patients and staff. Today Elaine has time to care for patients and although the bad memories remain, she finds it a privilege to care for patients at the end of their life.