Entertain and educate, persuade and inspire

Taff works with finances, numbers and graphs. But when he hears the stories of staff and service users, whether it is the security guard with a back injury, or the wife who is assumed to be a carer because she is black, and her husband white, Taff is reminded of how his own father taught him the power of stories to entertain and educate, to persuade and inspire.

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