Stories from the Department of Risk Management, NHS Tayside

These stories from NHS Tayside address issues of patient safety and risk management and were born of Pat O’Connor’s wish to make better use of patient stories.

60 seconds
Despite the obstacles in his path, Iain retains his sense of humour in this wry look at how the immediate physical environment can affect the quality and safety of care.

Jimmy’s story
A patient’s fall in hospital goes unobserved and unrecorded and leads to a severe spinal injury. Would earlier and more appropriate intervention have led to a different outcome?