A rewarding ward

Working as an NHS ward clerk, Sarah finds her job stressful but rewarding. But it wasn't always like this - staff shortages, constant moves between wards and lack of interest by management resulted in low morale and things often going wrong. The escape of a patient led to the ward being placed in special measures for eighteen months. This proved to be a turning point though with the appointment of a new manager who put in place additional support and staff, turning her hand to whatever needed doing. At last Sarah felt valued - she returned to her original ward and is pleased to be working on a rewarding ward again.