The quivering of the heart: cultivating compassion in healthcare

This is Pip Hardy's keynote presentation to the Create Act Change 5th International Digital Storytelling Conference at Haceteppe University, Ankara, Turkey, May 10th 2013. Audio (courtesy of Nikoline Lohmann) was recorded from the audience on an iPhone, and so is not great quality, but we'd like to make this available until the official conference recordings are released.